No set-up fees – no up-front costs – You pay when we recover

Based in the Midlands, the Cash Protection Agency was established to help people and businesses recover their debts. Over the past 20 years, the agency has been able to recover in excess £30 million in debts for its clients. Our service does not charge a set-up fee.

Call us today on 0800 433 4113 for impartial and free advice on how to recover your money.

Business Debt Recovery Southampton

Many businesses are faced with the nightmare of having to deal with unpaid invoice but still prefer to right off of the debts instead of hiring a debt collection agency. This is largely accredited to the high cost and risk of destroying customer relations that these agencies have.

The Cash Protection Agency has been able to collect in excess of £30 million using a diplomatic and professional approach. We have been able to do this while preserving the relationship between our clients and their customers. Courtesy of our approach, we now have multiple repeat clients that prefer to use our service often.

Our Debt Collection Service

Q: Is it not better to write off the debt than hiring your expensive service?

A: There are some debt collection services that can be very expensive. However, this is only because they attached a high set-up fee to their recovery fee. Our services do not have a set-up fee and our rates are on a sliding scale that is determined by the age of the debt which makes the service very affordable.

For our commercial clients, the cost of recovering the debt is recovered from the debtor in accordance with the EU Late Payment Directive.

Q: Won’t your bailiffs harass my customers?

A: While we are firm with debtors, we are also very fair. We advocate for diplomacy and allow debtors who cannot make one lump sum payment to set up a payment. If a court process is absolutely necessary we only use County Court bailiffs or High Court Sheriffs.

Q: Is it possible to collect on an invoice that should have been paid two years ago?

A: Absolutely. We are able to collect unpaid invoices that are up to 6 years old as long as you have been chasing the payment for this time.

Q: I’m guaranteed that you will be able to collect a debt?

A: We have a very high success rate. However, there are certain instances where despite our best efforts, we might not be able to collect the debt. In such instances, we will only ask for a small discontinuance fee.

Q: The debtor moved and did not pass on the new information. What can I do?

A: We also offer a tracing service along with very experienced tracing experts that have a very high success rate. With their help, there is a high chance that the debtor can be located.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

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Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands