Cash Protection Agency is a Midland-based company. Established in 1993 and to date, we have helped clients recover debts worth in excess of £30 million.

If you want to recover your debts today, reach us on 0800 433 4113.

With us, there are No upfront costs – No set-up fees and you only pay when we recover.

Business Debt Recovery Peterborough

While doing business, there is a chance that you will find yourself with quite a number of unpaid invoices. This can be as a result of leniency to your customers or not having enough time to follow up with debtors. Regardless of the reasons that have led to your debt woes, the bottom line is, they can be crippling yet most businesses still opt not to hire a debt collection agency perhaps because of the high costs.

With the CPA, things are different. Not only are we affordable, we have also been able to help our clients collect in excess of £30 million in outstanding debts since we were established in 1993. We employ a simple but effective approach to debt collection of diplomacy and professionalism to make sure that we do our job without affecting your credibility with your customers.

Our debt collection service

Q: It is better to write off the debt than use your service?

A: It is true that some debt collection services can be costly. But, this is because most of them attach a set-up fee in addition to the fees they charge. In our case, we use a sliding scale that depends on the age of the debt. Additionally, we don’t have a set-up fee when the debt is passed on to us.

In the case of commercial debt recovery, our cost is recoverable from the debtor’s side, as per the EU late payment directive.

Q: Won’t bailiffs you use harass my customers?

A: Even though bailiffs have been known to harass debtors, we have taken measures to ensure that your customers are safe. First, we only use bailiffs where court action is necessary. If we have to use bailiffs, we only use County Court bailiffs or High Court Sheriffs and we also take care to ensure that your relationship with your customers is not damaged during the process of collection.

Q: After how long can I collect an unpaid invoice?

A: The length of period after which you can collect an unpaid invoice depends on the outstanding judgement of your county court. However, it is possible to collect on an invoice that is up to six years old if you have actively been chasing during that time. For further clarification, you can reach out to us for further direction.

Q: What happens if you fail to collect a debt?

A: We have an impressive success rate but in some cases, we might fail to collect a debt. In such cases, we will only ask for a small discontinuance fee to cover our costs.

Q: The debtor moved and did not pass on the new contact information. Is it still possible to collect?

A: Yes. We will have to first trace the location of the debtor. We have a tracing service that will help with this and with the expert tracers on our team; the chances of tracing the debtor are high.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

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Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands