You pay when we recover – No setup fees – No up-front costs

Established in 1993, the Cash Protection Agency has helped its clients recover more than £30 million in outstanding debts. We are a collection agency based in the Midlands and we can help you collect your debts.

For impartial advice on the best ways to recover your money today, you can call us on 0800433 4113 for free.

Commercial debt recovery Nottingham

Unpaid invoices are part and parcel of any business. Not having enough time to run after customers with outstanding debts, bad luck in business or even being too lenient with debtors are all factors that can fuel unpaid invoices in a business. Most businesses will also shy away from the services of a debt collection agency which is also perfectly normal. In most cases, it is with the fear of the costs involved or, while trying to salvage their relationship with the customer.

While recovering your monies, we always ensure that you maintain a diplomatic and professional approach, especially when handling the debtor. We have been able to over £30 million in unpaid debts since our establishment in 1993 for our clients. Over time most of them have become repeat clients who source for our services every now and then.

Our debt collection service

Q: Is it too expensive to use a debt collection agency?

A: in addition to the recovery fees some debt recovery agencies also charge hefty set up fees. Our fees depend on the sliding scale which is determined by the age of the date at the point where you pass it on to us and, we don’t have a set-up fee.

Q: Will your shady debt recovery tactics taint the relationship between my business and my customers?

A: We have heard this multiple times and it is incorrect.

We only use bailiffs that have been approved by the court and only as a result of court proceedings. However, because of the added cost of the court proceedings, most debtors will usually opt to set up a payment plan or settle the debt in full. Only rarely do cases end up in court. Our pride is in being fair but firm even with the debtors and working diligently to ensure those good bonds remain in place.

Q: Are unpaid invoices due over 2 years ago collectable?

A: There are a number of factors that determine after how long an unpaid debt can be pursued. County court judgements are the main ones. However, it is possible to pursue a debt of up to six years. You can all us or fill out an enquiry from for advice in case you’re not sure whether your debt can be collected.

Q: What happens if you’re unable to collect the debt?

A: In some very rare cases despite our best efforts, it’s impossible to recover unpaid debts. In such cases, we ask for a discontinuance fee from £85 to cover the work we have done. We don’t work on a no-win no-fee basis because it translates to higher fees when the debt is paid.

Q: What if the debtor moved and the new address is unknown?

A: Our tracing service will help us locate the debtor. There is a high chance of finding the individual with the help of our highly experienced expert tracers.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

Contact us now to get started:

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Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands