You pay when we recover – No setup fees – No up-front costs

If you’re looking for a debt collection agency to help you recover your debts, the Cash Protection Agency is it. The agency was established in 1993 and is based in the Midlands. To date, it has collected over £30 million in outstanding debts for clients.

For impartial and free advice on how you can start recovering your money today, call us now on 0800 433 4113.

Commercial debt recovery London

Businesses face the challenge of unpaid invoices. There are different reasons that lead to them being in such a situation. From being lenient with clients, bad luck and even lack of time to chase customers with debts there are different reasons why most businesses are awed debts. Unfortunately, because of the fear of decimating their relationship with the clients they prefer not to deal with debt collection agencies and also because of their high cost of operation.

Over the years, we have been able to recover £30 million in debts owed to our clients. We have been able to do this while ensuring that we maintain professional and diplomatic approaches. Because of this approach, we have many repeat clients.

Our debt collection service

Q: Is it expensive to use a debt collection agency?

A: In some cases it can be because of the high set-up cost that most debt collection agencies add on top of the recovery fees. With us, there is no set up cost. We also operate on a sliding cost that is determined by the age of the debt.

For the case of commercial debt recovery, thanks to the EU late payment directive, we recover our costs from the side of the debtor.

Q: Do you use the dodgy bailiffs who harass customers when collecting debts?

A: This is something that is often misconceived.

When recovering debt, we usually advocate for diplomacy. Court action is usually the last resort mostly because the debtor does not want to incur the costs that are related to executing court proceedings. In most cases, debtors prefer to set up payment methods or just clear the debt. In case it gets to the point where a bailiff is used, we only use those that are recommended by the court after the proceedings.

Q: Is it possible to collect on an invoice that should have been paid 2 years ago?

A: It is possible to collect on invoices that are up to 6 years old. But, for invoices that are overdue for longer, the decision might be subject to county court judgments. In case you’re not sure if you should pass the debt to us, give us a call or fill out the enquiry form and one of our experienced team members will advise you accordingly.

Q: What if you’re unable to recover the debt?

A: Sometimes though very rarely, some debts prove to be beyond us. In such cases, we request for a discontinuance fee from £85. The request for the same fee if you decide to stop the recovery process to help cover the costs of our work.

Q what if the debtor moves and the new contact information is not available?

A: Besides the debt collection service, we also have a tracing service which we closely run with the help of a team of tracers. There are very high chances with the help of this service to find such individuals.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt valuefactors such as outstanding County Court Judgements. If you aren’t sure whether or not you’d be able to pass your debt to us to collect, give us a call or fill out the enquiry form and one of our experienced team members will be able to give you the advice you need!

Q: What happens if you can’t collect the debt?

A: Very occasionally, despite our best efforts it simply isn’t possible to recover your monies for you. We don’t operate on a no-win no-fee basis because this results in a higher fee when debts can be recovered. In these cases we request a discontinuance fee from £65 to cover the cost of the work that we will have carried out trying to recover your money. The same fee applies if you decide, for whatever reason, to stop the collection process.

Q: What happens if the debtor has moved without passing on their new contact information?

A: We offer a tracing service which can help us to locate the debtor. We work closely with a team of expert tracers who are all highly experienced professionals meaning that we have the best possible chance of finding the individual. Find out more about our Tracing service here.

How We Work

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £65 – £200 dependant on debt value

Contact us now to get started:

[contact-form-7 404 "Not Found"]

Testimonials

NHS
Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands

George Dryden Professional Writing Services
Dear Cash Protection Agency,

I know we’re not out of the woods yet, but I wanted to thank you so much for the amount of effort you have already put into helping me recover a debt from a client.

Your enthusiasm never wavers, and you’re always there with professional yet friendly advice and that all-important female trait-empathy!

Being owed money for no good reason is a horrible feeling- you’ve all made me feel supported, most importantly- not alone against the enemy.

Here’s to the three most awesome, lady-like rat-catchers I know!

Thanks so much!

George Dryden
George Dryden Professional Writing Services

Millstone & Lansdowne Day Nurseries
What can we say about The Cash Protection Agency?

In all the years we have dealt with The Cash Protection Agency we have found them to be very pleasant, professional and dedicated to helping us with collecting our outstanding accounts. Their predominately female team never give up!

We are only too pleased to recommend their services.

Jim Stafford
Director
Millstone & Lansdowne Day Nurseries

Guardian Finance Ltd
We have used the services of The Cash Protection Agency Ltd for the past 14 years. Throughout this time we have found them to be efficient, professional and helpful. We would certainly commend The Cash Protection Agency to any organisation seeking assistance with debt recovery.

Andy
Guardian Finance Ltd

Macc UK Ltd
It is a pleasure having to work with a professional team like the one from The Cash Protection Agency, I get good results on all the files I am sending to The Cash Protection Agency.

Claire Ceruti
Office Manager
Macc UK Ltd

Brooksure Commercial Insurance Ltd
We have sent a number of cases to you, some small & some large. We are particularly impressed in the way you take the stress out of debt collection & the professional approach your team have in resolving issues especially in cases where the debtor things that they have slopped the net. Our debt to you if far greater than the debt you have recovered but please keep the cheques coming in!

Andrew Shore
Managing Director
Brooksure Commercial Insurance Ltd

Simply Training & Development
We moved our debt collection process to Cash Protection Agency after some bad experiences with other credit collection companies. The Cash Protection Agency have been consistently effective in collecting the debt (plus charges). They keep the process simple, providing easy-to-understand information and support throughout the process. Their charges are very reasonable too. The fact that they are connected with Edward Hands & Lewis Solicitors means that it is easy to access legal expertise where necessary. We would recommend them to anyone.

Kate Jennings
Managing Director
Simply Training & Development

Jay Webb Consultancy Services Ltd
It is never easy to decide to pursue a claim for non-payment of invoices. However, it is so reassuring to know that we have such a professional organisation… who diligently pursue these issues on our behalf. Not only did the client play the full amount straight away when they had previously said that they were paying nothing, they sent a sincere apology for the delay in payment and “the misunderstanding” and the also wished us well for the future. If you can recover a debt and still remain friends what more could you ask for in life?

Jay Webb
Managing Director
Jay Webb Consultancy Services Ltd

Blaby Electrical & Blaby Alarms Ltd
We have used the debt collection services of The Cash Protection Agency since they began back in 1993. They are a professional, helpful team that provide the back up when a client doesn’t pay. They are able to trace a debtor that leaves without a trail and then continue with the effective collection of outstanding monies. We have on occasion used their credit check services and these are very helpful in the decision of what credit limit to give, if at all.

Tony Smith
Managing Director
Blaby Electrical & Blaby Alarms Ltd