You pay when we recover – No setup fees – No up-front costs

We have been trading since 1993 and have collected over £30 million in debts for our clients.

If you would like free and impartial advice on how to recover your debts today, call us now on 0800 433 4113.

Commercial debt recovery Leeds

Because of bad luck in business, extending too much leniency to debtors or even lacking time to keep chasing customers to clear their debts, most businesses find themselves with quite a number of unpaid invoices. Unfortunately, because of the high costs of debt collection services and the risk of customer relations severance, these businesses prefer to write off the debts than hire a debt collection agency.

We understand the value of your customers and employ a professional and diplomatic approach that gets you back your money while leaving the relationship with your customer intact. Since our establishment in 1993, we have collected over £30 million in unpaid debts for our clients who are more than happy to use our services regularly.

Our debt collection service

Q: Instead of using the expensive debt collection service, isn’t it better to write off the debt?

A: Other than the recovery fees charged, some debt recovery agencies also attach a hefty set-up fee. In our case, we use a sliding scale determined by the age of the debt to set our fees. There are no upfront costs or set-up fees when you pass the debt to us.

If it is a commercial debt, we recover our costs from the side of the debtor because of the EU Late Payment Directive.

Q: I’m concerned my relationship with my customers will be ruined by the dodgy bailiffs that you use.

A: Most people have experienced this, but it is not the case with us.

With CPA, court proceedings are the last course of action. We don’t like, and neither do debtors. They increase the cost of the debt and instead, most people prefer to pay or set up a payment plan instead of battling it out in court. If we have to go to court, we will only use bailiffs that have been recommended after the court proceedings. We do our best to keep the reputation and relationship of your business with your clients intact.

Q: I have an invoice that should have been paid two years ago. Can you collect on it?

A: We can collect debts that are up to six years overdue and even longer. However, you might need to refer to the county court’s judgment in your locality for debts that are more than six years old. If you’re not sure, you can give us a call, and we will be able to advice.

Q: What happens if you fail to collect the debt?

A: We have a very high debt collection success rate. But, there are some cases that become difficult. Should we fail to collect the debt, we only ask for a discontinuance fee from £65.

Q: The debtor moved, and I don’t have the new contact information can you help?

A: With our debt collection service, we also have tracing service that can help you locate the debtor. If you would like to know more about this, you can give us a call.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

Contact us now to get started:

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Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands