Terms and Conditions for B2B and B2C contracts

Having standard terms and conditions in place helps you and your customers to know where you stand – and equally importantly, what will happen if something goes wrong. That might mean that you fail to deliver what you have promised, or it could be that the customer claims you have failed to do so, even though you consider that you have fulfilled your side of the contract.… Read More

Best practice for credit control chase letters

Anyone who’s been in business for more than a matter of months is likely to have faced a late payment on at least one occasion, and as time goes on, it’s an obstacle you have to get used to overcoming. Effective credit control can flag up the high-risk customers, as well as setting sensible credit limits on each customer’s account, but even so, sometimes an invoice will genuinely go astray or a client will be facing a cash flow problem of their own, and decide that you are the bill they will try not to pay.… Read More