Consumer and commercial debts are increasing every day for a variety of reasons including poor administration, changes in financial circumstances, disputed work and fees, and in some instances the debtor believing that they can get away without paying.

We understand that not all businesses or individuals that owe money are the same and there is a clear distinction between those that cannot pay due to circumstances and those that simply refuse to pay.

The Cash Protection Agency has a team of highly trained and experienced Debt Collection professionals.

We adopt a firm but diplomatic approach which in our experience is the best practice for Debt Collection.

We will try to resolve any problem by discussing the situation directly with your debtor.

We will make them aware of any steps we intend to take to recover your debt and will let the debtor know before any legal proceedings are instigated.

Our team of Debt Collectors work in collaboration with a leading firm of Solicitors with whom we have worked with for many years.

Although you may have already made a verbal or written request for payment often a professional letter from a third party can prompt payment. Once a debt collection agency letter has been received your clients will immediately realise that your warnings of collection proceedings are not an idle threat.

When debtors hold entire sums outstanding when only a fraction of the debt is disputed, our debt collection team will establish the facts and are usually able, with your assistance, to negotiate for settlement on your behalf.

Your debts will be managed by one of The Cash Protection Agency’s dedicated case handlers and broken agreements or defaults in payment will be followed up automatically. This can get cases resolved quickly by using a combination of tried and tested methods and without the need for lengthy litigation.

All debtors will be treated individually to ensure the most effective method of collection.

In the event that your debtor cannot settle in full a payment plan will be negotiated.

We will reassess your debtors’ circumstances on a regular basis to see if payment arrangements are in line with their income / cashflow.

If you want an update on any outstanding debt at any time simply call your Cash Protection Agency case handler.

If you need help locating a debtor that has absconded without trace we provide this service. Please call us to discuss individual cases.

Charges are calculated on the length of time that the debt has been outstanding and at an agreed percentage of the monies that we collect in.

For bulk collections rates are negotiable.

We offer a Platinum service for aged debts over 2 years.

Few other companies offer this service due to the time consuming nature of collecting these debts and the associated difficulties in collection.

We offer an extensive range of payment methods making the payment of outstanding debts as easy as possible (for your debtors) thus removing any obstacles to you receiving outstanding monies.

• Cash
• Cheques
• Credit/debit cards
• Bankers drafts
• BACS and CHAPS