No up-front costs – No set-up fees – You pay when we recover

The Cash Protection Agency has been helping clients recover debts since it was established over 20 years ago in 1993. To date, we have helped our clients recover in excess of £30 million in outstanding with our no set-up fee approach.

To find out how you can recover your money, call us now on 0800 433 4113.

Business Debt Recovery Bristol

Unpaid invoices are not unusual in business. There are different reasons that contribute to a business having unpaid invoices such as leniency to customers or not having enough time to chase. In most cases, the high cost of hiring debt collection agencies and the fear of damaging customer relations drive business to prefer writing off the debt than attempting to recover it.

Our success has been driven by our diplomatic and professional approach to debt collection which has seen us collect in excess of £30 million in outstanding debts for our clients. All these has been done while ensuring that the relationship between you and your customers is preserved. Now, we have multiple repeat clients that use our services on a regular basis.

Our Debt Collection Service

Q: Which is Cheaper? Hiring your expensive service or writing off the debt?

A: There are instances in which hiring a debt collection agency can be costly because of the set-up fee that is charged on top of the recovery fees. However, with our services the fees are on a sliding scale that is determined by the age of the debt and, we don’t charge a set-up fee.

If the debt is a commercial one, the EU Late Payment Directive allows us to recover the cost of our efforts from the debtor.

Q: Will you collection methods affect the relationship between me and my customers?

A: Most of our clients believe this but it is untrue.

While we are firm with our debtors, we are also fair. We are professional and prefer to exercise diplomacy when collecting the debts. In cases where we have to use Bailiffs, we only use County Court bailiffs or High Court Sheriffs.

Q: Can an invoice that should have been paid over two years ago be recovered?

A: Yes. We are able to collect on invoices that are up to 6 years old if you have been chasing for this duration of time. For invoices that are older than six years, you might need to fill out an enquiry form for advice or check with the county court judgement in your location.

Q: What if you can’t collect a debt?

A: We always do our best to recover debts for our clients. In cases where this is not possible, we will only ask for a small discontinuance fee.

Q: We don’t know the current contact of the debtor after he moved, can you help?

A: We offer a tracing service together with extremely experienced experts that can help track the whereabouts of the debtor.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

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Testimonials

NHS
Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands