You pay when we recover – No setup fees – No up-front costs

The Cash Protection Agency was established in 1993. The Midland-based company has helped its clients collect over £30 million in outstanding debts.

If you would like to get free and impartial advice on how you can recover your money today, call us now on 0800 433 4113.

Commercial debt recovery Stoke on Trent

Being lenient with customers, not having enough time to chase down debtors and sheer bad luck are some of the factors that can lead to unpaid invoices in a business. Because of the high costs associated with debt collection agencies, most business would rather write off the debt than trying to recover the debt.

CPA employs a professional and diplomatic approach to helping you recover your money. This ensures that you not only get what you’re owed but we also do our best to ensure that the relationship between you and your debtors is not severed. Since 1993 to date, we have been able to collect over £30 million in debts to our clients most of whom are now repeat clients.

Our debt collection service

Q: Isn’t it expensive to use a debt collection agency compared to writing off the debt?

A: This might be true with some debt collection agencies because of the charge a very high set-up fee. With us, this is not the case. We don’t charge a setup fee when the debt is passed on to us. We also charge our fee based on a sliding scale.

For commercial debt recovery, we recover our costs from the debtor thanks to the EU Late Payment Directive.

Q: Your dodgy bailiffs will scare away my customers won’t they?

A: This is something that we hear very often. Fortunately, it is not true.

We only use bailiffs that have been recommended by the court. Also, we save court proceedings as a last resort. We understand that most debtors prefer to make the payments that go to court because of the added costs. Even though we are firm with the debtors, we are also fair and diplomatic. Our unique approach helps us to recover your money without affecting your relationship with your clients.

Q: Can you help me collect on an invoice is two years overdue?

A: Yes. It is possible to collect on invoices that are up to six years overdue. In some case, the period within which you can collect is even longer but, you have to refer to the outstanding county court judgment for this. If you’re still unsure, you can give us a call, and we will give advice on the same.

Q: What if you fail to collect the debt. What happens?

A: Our debt recovery record is very impressive. However, there are some isolated cases in which we might fail to collect the debt. In such cases, we only request for a discontinuance fee to help cover the work that we have done already.

Q: The debtor moved and did not leave the new contact information can you still collect?

A: Other than having a successful debt collection service, we also have a tracing service. We work very closely with very experienced expert tracers. With their help, we can find the individual and proceed with the process of collecting on the debt.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

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Testimonials

NHS
Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands