You pay when we recover – No setup fees – No up-front costs

Since 1993, the Cash Protection Agency has been helping clients recover debts. To date, the Midlands-based company has been able to recover over £30 million in outstanding debts.

For free and impartial advice on how you can recover your money today, Call us on 0800 433 4113

Commercial debt recovery Rugby

Every business is faced with unpaid invoices for one reason or another. Even though the debts can be crippling, most businesses are more comfortable writing off the debt than hiring a debt collection agency to collect the debt on their behalf.

CPA understands that importance of your customers and the bonds that you have created over the years. We help to recover your monies where possible and ensure that those bonds remain unbroken. Our professional and diplomatic approach has seen us collect over £30 million in unpaid debts for our clients since 1993.

Our debt collection service

Q: Isn’t it better to write off the debt than hiring expensive debt collectors?

A: We offer affordable debt collection rates because our fees are on a sliding scale that relies on the age of the debt. Unlike other debt collection agencies, we don’t charge set up fee which is what makes the service costly.

For commercial debt recovery, under the EU Late Payment Directive, we recover our costs from the debtor.

Q: Won’t your dodgy bailiffs harass my customers and destroy our relationship?

A: we have heard about this so many times, but it is not true.

We only use bailiffs when we have to and we use those that have been recommended after court proceedings. Most debtors don’t like going to court because of the extra burden of litigation. Instead, they opt to pay in whole or set up a payment plan. We pride ourselves in being diplomatic and firm with debtors to get results and keep the reputation of your business intact.

Q: I have an invoice that should have been paid two years ago. Can you help me collect it?

A: It is possible to collect on an unpaid invoice that is up to six years old. For invoices that are long overdue, there are some factors that determine whether we can be able to collect on them for you. These include the county court judgment. In case you need confirmation on whether we can assist in your case, you can reach us by calling or filling out the enquiry form.

Q: What happens if you’re unable to collect the debt?

A: Despite our remarkable track record, there are some debts that might prove to be too difficult to collect on. In cases where we fail to collect the debt for you, we will request for a discontinuance fee from about £65. The same fee will also apply if for any reason you decide to halt the collection process.

Q: The debtor has moved and did not pass the new contact information. What happens then?

A: With our debt recovery service, we also work very closely with a team of expert tracers who are very experienced. They will help us find the location of the individual. You can also give us a call if you would like to know more about our tracing service.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

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Testimonials

NHS
Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands