You pay when we recover – No setup fees – No up-front costs

Since it was established in 1993, the Cash Protection Agency has helped a lot of clients collect their debts. It is a Midland-based agency that has helped its clients recover over £30 million in outstanding debts.

For information on how you can recover your debts today, reach us on 0800 433 4113

Commercial debt recovery Leamington Spa

Unpaid invoices are a norm in any business. There are a number of reasons that can result in such a scenario like client leniency, lack of time to track down and chase debtors and sheer bad luck in business. Despite the crippling possibility that most unpaid dues can have to a business most are still sceptical about hiring debt collection agencies because of the high costs and potential to break down customer relations.

Since the establishment of CPA in 1993, we have helped our customers collected over £30 million in debts. We employ a diplomatic and professional approach to ensure we recover your monies without denting your credibility to your customers. A good number of our customers are now repeat customers who come for our services regularly.

Our debt collection service

Q: Isn’t better to write off a debt than use your expensive service?

A: most debt recovery agencies will charge clients a set-up fee which is an addition to the money they make once they have recovered the monies. We don’t charge a setup fee once the debt is passed on to us. We use a sliding scale that is transparent and dependent on the age of the debt.

In the case of commercial debt recovery, we recover the cost of our efforts from the debtor’s side because of the EU late payment directive.

Q: Aren’t your dodgy bailiffs going to harass my customers?

A: In some cases, this happens to be true, but with us it is different.

We rarely use bailiffs, and we only use them if court action is necessary. Court action is a last resort even to the debtor because of the cost of the process. If we have to use bailiffs, we use those that are approved by the court. We also try our best to make sure that the relationship between you and your customers is not dented during the recovery process.

Q: If I have an invoice that should have been cleared two years ago is it possible to collect on it?

A: It is possible to collect on invoices that are up to six years old. For anything over that period of time, you will have to refer to the county court’s judgment on the same. You can also fill out the enquiry form or give us a call if you’re not sure if your debt is collectable.

Q: What if you can’t collect the debt?

A: In isolated cases, despite our best efforts, we might not be able to collect the debt for you. In case this happens in your case, we only ask for a discontinuance fee. Because of how expensive it can be, we don’t operate on a no-win-no-fee basis.

Q: What happens if the debtor moves and does not pass on the new contact information?

A: we offer a tracing service with our debt collection services. With the expertise of our tracing experts, the chances of tracking down such individuals are very high.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

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Testimonials

NHS
Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands