You pay when we recover – No setup fees – No up-front costs

The Cash Protection Agency was established in 1993. The Midland-based debt collection agency has helped to collect over £30 million in debts for different clients.

If you would like free and impartial advice on how you can collect your debts today, call us on 0800 433 4113

Commercial debt recovery Kettering

Debts are a part of business, and there are many ways which can result in unpaid invoices. The most common is lack of time to chase customers around, bad luck and too much leniency with your clients. It is also common for most businesses to shy away from the services of a debt collection agency mostly because of the high costs and the risk of breaking down customer relations.

At CPA, we not only help you to recover the debts but also adopt a professional, firm but, diplomatic and fair approach to debt recovery to ensure that we can save the relationship between you and your customers while recovering the monies owed. To date, we have been able to recover over £30 million in unpaid debts for our clients most of whom now use our services regularly.

Our debt collection service

Q: Is it true that debt collections services are expensive? It’s better to write off the debt.

A: Some debt collection agencies are expensive because they have a huge setup fee that they attach to their recoveries. CPA charges on a sliding scale that is determined by the age of the debt and there are no set-up fees.

In the case of commercial debt recovery, the EU Late Payment Directive allows us to recover the cost of recovery from the side of the debtor.

Q: If you use those dodgy bailiffs, will I have to be worried about the reputation of the business and the relationship with the customers?

A: CPA employs a diplomatic and professional approach to debt collection that is firm and fair to the debtors. With us, legal proceedings are the last option and even the debtors prefer to pay or set up payment options instead of going to court because of the added costs. If we have to use Bailiffs, we only use those that have been recommended after court proceedings.

Q: Is it possible to collect on a 2-year old invoice?

A: You can collect a debt that is overdue for up to six years or longer depending on a couple of factors among them being the outstanding county court judgment. If you’re not sure if we can collect the debt for you, you can get in touch with us by calling or filling out the enquiry form on our website.

Q: Are there cases where you fail to collect the debt? What happens?

A: Yes. In some isolated cases we might not be able to collect the debts for you despite our best efforts. In such cases, we only ask for a discontinuance fee. We also ask for the discontinuance fee if you opt to stop the recovery for process for any reason.

Q: The debtor relocated and did not leave the contact information. Can you help?

A: We offer a tracing service that can help us trace debtors that move without notice. We have a great team of expert tracers with great experience that can contribute to finding out the location of the debtor.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

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Testimonials

NHS
Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands