You pay when we recover – No upfront costs – No setup fees

The Cash Protection Agency was established in 1993. In its 20 years in existence, the Midlands-based agency has helped it clients recover in excess of £30 million in outstanding debts. We don’t have a set-up fee which makes our services very affordable.

Call us now on 0800 433 4113 for free and impartial advice on how you can recover your money.

Commercial Debt Recovery Exeter

Due to differing factors such as customer leniency, a business can find itself with unpaid invoices but prefer to write off these debts instead of hiring a debt collection agency because of the high costs and risk of damaging customer relations.

We are proud to say that we have many repeat clients due to of our professional and diplomatic approach to debt collection. We have been able to collect in excess of £30 million over the years while safeguarding the relationship of our clients and their customers.

Our debt collection service

Q: Would it be better to write off the debt rather than use your expensive service?

A: With some debt collection agencies, the cost can be high especially considering that they have a high set-up fee that is attached to the recovery fee. This is not the case with our service. Our rates are based on a sliding scale and are determined by the age of the debt. We don’t charge a set-up fee.

For commercial clients, the cost for our effort in recovery is usually recovered from the debtor in accordance with the EU Late Payment Directive.

Q: Will your collection methods hurt my relationship with my customers?

A: Even though many clients believe this, it is not true.

We follow a professional approach that relies on diplomacy. While we are firm with the debtors, we are also fair and advocate for settling the debt out of court. In cases where it does go to court, we only use County Court bailiffs or High Court Sheriffs for the recovery process.

Q: I have an invoice that is over two years old. Can you help me collect it?

A: We can help you collect on invoices that are up to 6 years old if you have actively been chasing for payment during this time. If you have an invoice that is older than this, you will need to get in touch with us or fill the contact form for assistance. You may also refer to the county court judgement for further direction.

Q: Are there cases where you fail to collect the debt? If yes, what happens?

A: There are some isolated cases where we have not been able to collect the debt. If this happens, we will only ask for a small discontinuance fee to cover the costs of our efforts.

Q: Can you help me trace the debtor? I don’t know their current address.

A: We do have a tracing service that can help you with such matters. With our team of expert tracers, there is a very high chance of tracing the debtor.

Our Charges

Aged debt up to 6 months: 15%

Aged debt 6 to 24 months: 17.5%

Aged debt 24 months plus: 25%

Minimum charge: £65- £200 dependant on debt value

Discontinuance fee: £85 – £200 dependant on debt value

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Testimonials

NHS
Having used Cash Protection Agency since 2002, we have always found them to be effective and efficient. The debts we submit for collection services are almost without exception difficult, problematic, personal debt cases where we have exhausted all possibilities in-house, yet, Cash Protection Agency Ltd always rise to the occasion and their success rate has been high. Their staff are always courteous, helpful and professional, and work in the spirit of partnership with us providing good advice and support.

A Senior Finance Manager in an NHS Trust in the West Midlands